Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 941-627-3111 or make an appointment online!
Know Your Rights
Ignition Interlock Systems, near Port Charlotte, FloridaIf you live in Port Charlotte, this is the shop you wanna go to. Great people with super fair prices. I'll be back, just hopefully not too soon.
Undercar Services, near Port Charlotte, FloridaI recently retired from the Army and moved in the area. I found A & E repair online. I had two vehicles that needed some undercar services. I took them to A & E for repairs and could not be happier. Customer service/mechanics 5 out of 5 stars, very clean shop and waiting room. Outgoing and genuine friendly staff (not the fake kind). They sent me several updates and recommendations without trying to up sale. Definitely my go to auto repair shop.
Port Charlotte, FLVery happy with the service provided.. staff was great.. will definitely be using them again for my car needs. When I called, the staff got me in with in a day.
4x4 Services, near Port Charlotte, FLI was stranded at the mall after I backed out of a parking spot but the gearshift locked in neutral and could not move the gearshift at all. After many tries I called Jarrett Ford, who I had been using since I moved to Florida years ago. When I explained the problem to the service department they informed me no tow service available and no hope to service my car for 2 weeks to a month. Now what, well AAA had a list of recommended auto repairs so with the help of a mechanic who lifted the hood, put the transmission in drive manually and also suggested A&E in Port Charlotte, off I went. Upon arrival I was greeted, welcomed and offered a ride home, if I could wait for a bit. They quoted a solution and price, hopefully with results within a day. I trusted my car to this family owned business and was not surprised when I was informed the next day that my car was ready. I would HIGHLY RECOMMEND A&E Auto Repair. I expected the best and got it, fast, fair and affordable.
Alignment, near Port Charlotte, FLWas 1st time taking my truck there. needed an alignment and some other work done. The work was done in a timely manner. Quality of work was above par, they send you text alerts with pics of what they are doing also. Shala was very polite, friendly and knowledgeable...plus she was cute lol.. would highly recommend them.
Heating and Cooling Services, near Port Charlotte, FLThis is our first time having auto repair at A & E, their 5 star reviews are spot on. Had over heat problem, they diagnosed and repaired promptly sending updates with pictures during the process. Shala is awesome, thanks for the exceptional service!