Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
Port Charlotte, FLVery happy with the service provided.. staff was great.. will definitely be using them again for my car needs. When I called, the staff got me in with in a day.
4x4 Services, near Port Charlotte, FLI was stranded at the mall after I backed out of a parking spot but the gearshift locked in neutral and could not move the gearshift at all. After many tries I called Jarrett Ford, who I had been using since I moved to Florida years ago. When I explained the problem to the service department they informed me no tow service available and no hope to service my car for 2 weeks to a month. Now what, well AAA had a list of recommended auto repairs so with the help of a mechanic who lifted the hood, put the transmission in drive manually and also suggested A&E in Port Charlotte, off I went. Upon arrival I was greeted, welcomed and offered a ride home, if I could wait for a bit. They quoted a solution and price, hopefully with results within a day. I trusted my car to this family owned business and was not surprised when I was informed the next day that my car was ready. I would HIGHLY RECOMMEND A&E Auto Repair. I expected the best and got it, fast, fair and affordable.
Alignment, near Port Charlotte, FLWas 1st time taking my truck there. needed an alignment and some other work done. The work was done in a timely manner. Quality of work was above par, they send you text alerts with pics of what they are doing also. Shala was very polite, friendly and knowledgeable...plus she was cute lol.. would highly recommend them.
Heating and Cooling Services, near Port Charlotte, FLThis is our first time having auto repair at A & E, their 5 star reviews are spot on. Had over heat problem, they diagnosed and repaired promptly sending updates with pictures during the process. Shala is awesome, thanks for the exceptional service!
Collision Repair Services, near Port Charlotte, FloridaThis is the second time we have used A & E. In both auto repairs, the service was exceptional. The promised date for completion of the repairs were met. The car looked fantastic and like new. The estimate was slightly more than the actual bill. Five stars for service, customer satisfaction, & customer service.
General Services, near Port Charlotte, FloridaI have brought my vehicles here several times and have always had a positive experience. They are honest, dependable, and appreciate your business. In my opinion, you are better off using a local independent repair shop, as opposed to the new vehicle dealerships. I would definitely recommend this repair shop, I will return for any future service.